We have all become dependent on e-mail. We use it to schedule meetings. We use it to get our news. And we use it — a lot — to communicate with customers, colleagues, friends and family. According to The Radacati Group, a market research firm, the volume of e-mails has exploded in recent years. More […]

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The concept of Caring is often associated with nursing and is a theory that continues to be taught in academic institutions around the world to educate nurses and other healthcare professionals. The concept is gaining renewed attention today, due to the growing attention of consumers, employers, government officials and others working to address the mounting […]

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In This Week’s Issue:

• Getting serious about patient satisfaction
• Older Americans 2008: Key indicators of well-being
• Insurers use creative strategies to attract nurses
• Major payers pay for virtual MD visits
• New charter documents doctor performance

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